Shipping & Delivery
Your Delivery Timeline
From Our Workshop to Your Home in 4-6 Weeks
We know you’re excited to welcome your new piece, and we’re just as eager to deliver it to you! From the moment your order is confirmed, our team handcrafts each piece with care, ensuring it’s ready to arrive within 4-6 weeks. Seven days before it’s due, we’ll be in touch to arrange a convenient delivery date. Once confirmed, we’ll follow up with a three-hour window five days before delivery, so you’ll know exactly when to expect us. Need a different date or time? No problem – we’re happy to reschedule for the next time we’re in your area, typically within a couple of weeks.
En Route and Right on Time
On the day of delivery, we can even call while we’re en route to keep you updated on our exact arrival time. We’re here to make your experience as smooth as possible, from our workshop in East Sussex all the way to your front door.
Delivery Service, Care, and Convenience
Our Team, Your Comfort
When our two-person team arrives, all you need to do is open the door – they’ll handle the rest. Whether it’s navigating tight corners or carefully placing each piece, they’re skilled in delivering even the trickiest of furniture. Once it’s set up exactly where you want it, our team can unpack, remove all packaging, and wait while you inspect your new piece before signing off. Every detail is taken care of, so you can sit back, put your feet up, and start enjoying your new furniture, completely hassle-free.
Nationwide Delivery with a Personal Touch
From our East Sussex workshop, we deliver directly to any address on the UK mainland. For those further afield, we can also deliver to a UK port of your choice, making it easy for pre-arranged shipments to Northern Ireland, various islands, or international destinations. Each piece travels securely in our own Luton vans, ensuring it arrives in perfect condition, ready to become a cherished part of your home.